Handle customer queries, feedback, and complaints professionally.
· Monitor inventory, stock, organize displays, and reorder products when needed.
· Ensure smooth opening and closing of daily operations.
· Coordinate housekeeping and maintain cleanliness and hygiene standards. Ensure the salon floor remains clean, organized, and compliant with health and safety regulations
· Maintain operational reports and ensure compliance with company policies.
· Greet VIP clients, answer service inquiries, and encourage repeat visits and rebooking
· Maintaining financial records and issuing payment receipts to clients and cash management.
· Preparing and maintaining retail, sales, and customer reports.