Core Responsibilities Guest Services: Warmly greet arrivals, handle check-ins and check-outs, issue room keys, and assign rooms according to preferences and availability. Reservations & Inquiries: Manage room bookings, answer phone calls, respond to emails, and provide local attraction or service information. Payments & Billing: Process credit card, cash, or digital payments, balance cash drawers, issue invoices, and resolve billing queries.
Problem Solving: Address guest complaints, manage special requests, and stay calm under pressure during peak hours.
📌 Receptionist / Front Office Executive (Hyderabad)
🏢 Hotel Radhe Imperial
📍 Hyderabad
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