Job highlights

- Preferred Candidate: Male
- Ensure timely repair and delivery of faulty materials . Lead and support customer audits,third-party inspections,and certification requirements .
- Experience: 2 3 Years

Company: UL Automation Systems Pvt. Ltd.

Website:

Department: Quality

Location: Katraj, Pune

Reporting To: Head of Department

Experience: 2 3 Years

Qualification: Diploma / B.E. / B.Tech ETC, Electronics, or Electrical

CTC: 3 4 LPA

Preferred Candidate: Male

Required Skills Competencies: - Robust verbal and written communication skills

- Problem-solving and analytical thinking
- Proficiency in MS Excel, Word, and PowerPoint
- Working knowledge of ISO 9001:2015 standards
- Familiarity with quality tools: 5S, 8D analysis
- Understanding of CAPA (Corrective and Preventive Actions) and RCA (Root Cause Analysis)
- Experience in ERP systems and MIS reporting Key Responsibilities (KRAs):



- Manage and resolve customer complaints effectively and promptly
- Gather details of product failures and perform root cause analysis
- Maintain and update customer complaint records on a weekly basis
- Coordinate with internal teams to take corrective and preventive actions (CAPA)
- Communicate resolutions to customers within 24 48 hours
- Ensure timely repair and delivery of faulty materials
- Lead and support customer audits , third-party inspections , and certification requirements
- Prepare detailed reports as needed for internal and external quality reviews
- Conduct customer visits for product validation and to address quality-related issues
- Ensure compliance with all relevant certifications and standards such as CSA, ISO, and UL

📌 Quality Engineer (Pune)
🏢 UL Automation
📍 Pune