Quality Analyst (Collection) (Gurugram)

Quality Analyst (Collection) (Gurugram)

18 Oct
|
Kredito24(One Click Money Techplus
|
Gurugram

18 Oct

Kredito24(One Click Money Techplus

Gurugram

- Monitor collection calls and check call quality.
- Ensure agents follow company policies and procedures.
- Check how agents communicate with customers.
- Identify mistakes and provide feedback to agents.
- Prepare daily and monthly quality reports.
- Ensure proper customer handling and process compliance.
- Help agents improve their performance.
- Maintain quality standards and achieve team targets.

📌 Quality Analyst (Collection) (Gurugram)
🏢 Kredito24(One Click Money Techplus
📍 Gurugram

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