1. Audit leads to verify their quality, accuracy, and authenticity.
2. Identify and update duplicate, invalid, incomplete, irrelevant, and non-genuine leads.
3. Maintain accurate lead calling reports, including call outcomes and discrepancies between customer feedback and sales team updates.
4. Maintain and update lead reports on a daily basis.
5. Ensure all lead details, call outcomes, customer feedback, and audit findings are accurately updated in the CRM system.
6. Follow up on leads with missed follow-ups by the sales team and arrange site visits for interested customers.
7. Prepare and maintain a defaulter list of sales team members with repeated missed follow-ups or fake CRM updates.
8. Audit completed sales done and EOI cases , collect customer feedback, request references,
and obtain testimonials from satisfied customers.
9. Submit daily lead calling and quality audit reports to the Central Team.
10. Provide real-time updates to the Central Team regarding any serious calling discrepancies, mismatches, or suspected fake updates.
Pay: ₹9,800.00 - ₹37,000.00 per month
Advantages
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- HSR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required)