Job Title: Public Relations Officer (PRO)

Department: Administration / Public Relations

Location: Prabhu Multi-Speciality Hospital, Pollachi

Employment Type: Full-Time

Job Summary

We are looking for a professional, friendly, and service-oriented Public Relations Officer to manage patient relations, coordinate with visitors, enhance the hospital's public image, and ensure a positive experience for patients and their families.

Key Responsibilities

- Welcome and assist patients, visitors, and their families.
- Handle patient enquiries, feedback, complaints, and grievances professionally.
- Coordinate with doctors, nursing staff, and other departments to resolve patient concerns.
- Maintain good relationships with patients, corporate clients, referral sources, and the general public.
- Explain hospital services, facilities, and procedures to patients and visitors.
- Support patient satisfaction initiatives and improve the overall patient experience.
- Assist in hospital promotional activities, health camps, awareness programmes, and public events.
- Coordinate with the marketing team to promote hospital services and strengthen community relationships.
- Maintain records of patient feedback, complaints, and follow-up actions.
- Ensure confidentiality of patient information and follow hospital policies.

Educational Qualification




- Any Degree in Public Relations, Business Administration, Hospital Administration, Marketing, or a related field.
- Candidates with relevant hospital experience will be preferred.

Experience
- 1–3 years of experience in public relations, customer service, hospitality, or hospital administration is preferred.
- Freshers with good communication and interpersonal skills may also apply.

Required Skills
- Excellent communication and interpersonal skills.
- Good Tamil and English communication; knowledge of additional languages is an advantage.
- Strong problem-solving and conflict-resolution abilities.
- Patient-friendly attitude and qualified appearance.
- Good coordination, time management, and organisational skills.
- Basic computer knowledge and documentation skills.

Job Nature

Full-time, hospital-based role involving patient interaction, public relations, complaint handling, interdepartmental coordination, and promotion of hospital services.

How to Apply

Interested candidates may submit their updated resume to the HR Department of Prabhu Multi-Speciality Hospital, Pollachi.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits

- Flexible schedule
- Provident Fund

Work Location: In person

📌 Public Relation Officer (Pollachi)
🏢 Prabhu Multispeciality Hospital
📍 Pollachi