POSITION OVERVIEW​​​​

The Shams Group (TSG) is looking for a proactive, detail-oriented Project Coordinator to support its Project Management Office (PMO). The successful candidate will coordinate project activities, maintain project plans and schedules, track deliverables, facilitate Scrum meetings and ensure effective communication across technical teams, management and clients.

The role requires hands-on experience with Microsoft Azure DevOps, project tracking, risk and issue management and software development life cycle (SDLC) processes.

- Compensation is based on skills and experience- Only qualified candidates with relevant skills and experience will be considered.

This is a full time contract position with remote work from candidate current location for Dallas TX USA based company. Re-location is not required for this job.

The candidate must be available to work for at least four hours during TSG business hours (9:00 AM–5:00 PM Central Time). Depending on business requirements, project needs, productivity, knowledge and skills, the position may require working during regular daytime hours in the Central Standard Time (CST) zone, with increased or full-day overlap with TSG business hours as needed.

KEY RESPONSIBILITIES:

- Project Planning and Tracking: Develop and maintain project plans, schedules, milestones, dependencies and deliverables. Monitor progress and follow up on overdue tasks to ensure timely completion.
- Project Execution and Delivery: Coordinate project activities from initiation through closure. Manage smaller IT projects independently, including planning, execution, testing, deployment and closure.
- Azure DevOps and Project Tools: Create and maintain work items, assign owners, update statuses, track dependencies and monitor progress using Microsoft Azure DevOps.
- Scrum and Meeting Management: Coordinate and facilitate daily Scrum meetings, prepare agendas, document meeting minutes, track action items and follow up on commitments.
- Risk, Issue, and Dependency Management: Identify project risks, blockers, delays and dependencies. Maintain risk and issue logs, coordinate resolutions and escalate concerns proactively.
- Client and Stakeholder Communication: Coordinate client and internal meetings, provide progress updates, communicate delays, manage expectations and maintain professional written and verbal communication.
- IT Technical Knowledge: Understand basic concepts related to SQL Server, databases, servers, infrastructure,



application development, system migrations, testing, deployments and production support.
- SDLC and Release Management: Understand software development life cycle, Agile/Scrum, development and testing environments, QA, deployment planning, release coordination and post-deployment validation.
- Project Governance and Quality: Ensure work items have clear owners, priorities, due dates, updates and documented completion evidence. Follow project management standards and reporting procedures.
- Problem-Solving and Ownership: Be proactive, organized, detail-oriented and accountable. Follow up independently, identify gaps, coordinate solutions and escalate issues when necessary.

REQUIRED QUALIFICATIONS & EXPERIENCE:

- Bachelor's degree in Information Technology, Business Administration, Project Management or a related field or equivalent experience.
- 2–4 years of experience in IT project coordination, PMO support or project management.
- Hands-on experience with Microsoft Azure DevOps for work item management, task tracking and project progress monitoring.
- Proficiency in Microsoft Excel, including filters, PivotTables and basic formulas.
- Experience using Microsoft Teams, SharePoint and Outlook.
- Basic understanding of software development life cycle (SDLC) methodologies, Agile/Scrum practices, software testing and deployment processes.
- Strong written and verbal communication skills.
- Excellent organizational, analytical, problem-solving and time-management skills.
- Ability to coordinate multiple teams, manage competing priorities and take ownership of project deliverables.
- Ability to work independently, maintain accurate documentation, and proactively follow up on tasks and commitments.

PREFERRED SKILLS & QUALIFICATIONS:

- Basic understanding of SQL Server, databases, servers, infrastructure, application development, system migrations and production support.
- Experience with project reporting dashboards and resource management tools.
- Familiarity with testing environments, quality assurance, release planning and post-deployment validation.
- CAPM,



Certified ScrumMaster (CSM) or similar project management certifications.
- Experience coordinating client-facing IT projects or working in a PMO environment.

Expected Day-to-Day Responsibilities:

- Monitor project schedules, milestones, Azure DevOps work items and overdue tasks.
- Coordinate daily Scrum meetings and follow up on outstanding action items.
- Work with technical teams to track progress, resolve blockers and manage dependencies.
- Prepare and distribute weekly project status reports for management and clients.
- Maintain project plans, risks, issues, decisions and documentation.
- Coordinate resource assignments and project priorities with team leads.
- Manage smaller IT projects independently, including planning, execution, testing, deployment and closure.
- Support senior project managers in managing larger projects and cross-team initiatives.
- Escalate risks and delays before they affect project delivery.

Application Question(s):
- Are you able to work at least four hours overlapping with TSG's business hours of 9:00 AM–5:00 PM US Central Time, with additional overlap when required by project needs? (Mandatory Question) *
- What is your current monthly salary? (Mandatory Question) *
- What is your expected monthly salary? (Mandatory Question) *
- Please mention your notice period with current employer. (Mandatory Question) *
- Do you hold a bachelor's degree in Information Technology, Business Administration, Project Management or a related field or equivalent experience.?
- How many years of qualified experience do you have in IT project coordination, PMO support, or project management? (Mandatory Question) *
- Do you have hands-on experience using Microsoft Azure DevOps to create or update work items, assign owners, track task status, manage dependencies, or monitor project progress? (If yes, mention duration of experience) (Mandatory Question) *
- Do you have professional experience using Microsoft Teams, SharePoint, and Outlook for project communication, meetings, documentation, and coordination?(Mandatory Question) *
- Are you proficient in Microsoft Excel, including filters, PivotTables, and basic formulas?
- Do you understand basic SDLC processes, including development, QA/testing, deployment, release coordination, and post-deployment validation? (Mandatory Question) *

Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)

Work Location: Remote

📌 Project Coordinator (India)
🏢 The Shams Group
📍 India