- Responding to customer queries via call, chat, and Email.
- Ensuring all agent KPI (Key performance indicators) are met, not limited to, CPH, AHT, NPS, CSAT Time on System, Quality scores.
- Fluent speaking and writing ability in English.
- Graduate.
- At least 6 months of experience in the US international process is a must.
- The age limit is not more than 35 years.
- Comfortably with rotational night shifts is a must.
- Basic knowledge of using computers.
📌 Process Executive (Chennai)
🏢 Quinte Financial Technologies
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.