- Technical Expertise: Solid background in Unified communication and Contact center of Avaya / Genesys / Cisco - On prem and cloud based Solution CcaaS , UCaaS, SaaS models . Good understanding of SIP / H/323/ISDN and other signaling protocol use for communication. Good understanding on IT / Networking LAN /WAN infrastructure.
- Certification : Pre-Sales certification in Avaya / Genesys / Cisco UC/CC technology On Prem and Cloud Solutions.
- Communication Skills: Ability to translate customer requirement into clear business value.
- Business Acumen: Understanding of industry trends and ability to map solutions to client goals.
- Experience: Typically 4-6 years in presales, solutions engineering
- Education:
Bachelor s degree in Electronics & Communication / Computer Science / Electronics Engineering
Key Competencies
- Problem-solving: Ability to handle objections and think creatively.
- Collaboration: Working with sales, product, and customer success teams.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Pre-Sales Modern Workplace (UC/CX) Professional (Bengaluru)
🏢 Black Box
📍 Bengaluru
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