Role & responsibilities

- Manage and monitor day-to-day operational activities to ensure smooth business functioning.

- Coordinate with field staff, branch teams, reporting managers, and other departments for operational requirements.

- Track business performance, operational targets, and productivity reports.

- Prepare and maintain daily, weekly, and monthly MIS reports.

- Ensure timely completion of assigned tasks and adherence to company policies and processes.

- Monitor operational issues, resolve routine queries, and escalate critical matters to the concerned authority.

- Maintain accurate documentation, records, and databases.

- Follow up with internal teams and field staff to ensure timely submission of reports and completion of activities.

- Support process improvements and help achieve organizational business targets.





- Perform other operational duties as assigned by the reporting manager.

Required Skills and Qualifications

- Graduate in any discipline.

- Minimum 1 year of experience in operations, business coordination, or a related field.

- Good communication and coordination skills.

- Working knowledge of MS Excel, MS Word, and email communication.

- Ability to prepare MIS reports and maintain operational data.

- Solid follow-up, problem-solving, and time-management skills.

- Ability to work independently and manage multiple tasks.

- Willingness to coordinate with field teams and travel, if required by the business.

📌 Operations Executive (Navi Mumbai)
🏢 Zero Mass
📍 Navi Mumbai