- Candidate should be CCNA/CCNP certified
- Excellent in Cisco Routing and Switching environment LAN & WAN
- Troubleshooting skills for Cisco Setting in quick time (Nexus 5500/6500/4500 series,Cisco Enterprise routers 3900, 3800 & LAN switches 3700, 3500, 2900 series) and CAT OS
- Knowledge of Wireless technology autonomous and lightweight.
- Good Knowledge of tools, DNS/DHCP/HPOV NNMi
- Knowledge of network sniffer for capturing logs (Wireshark/ Ethereal/ Solar-wind or any other equivalent)
- Experienced in coordination with Telecoms/Service provider/Vendor coordination
- Knowledge of cabling and various modules (Ethernet and Fiber) /Load balancer/F5/Cisco ACE preferable.
- Excellent Communication skill
Good-to-Have
- ITIL certification
SN Responsibility of / Expectations from the Role
1
Network support from on-site, 24X7 support shift support
2
Provide support on day to day network incidents and issues.
3
Monitor the network and work with Network tools team for addition/deletion of the devices.
4
Support day to day changes and configurations in network infrastructure.
5
Manage and maintain the On-site spares availability for network infrastructure.
6
Coordinates with Network Delivery team for ongoing projects and provides support from Operations.
7
Maintain the Network CMDB up to date.
8
Support day to day cable patching requests and update the TRAX.
9
Vendor Coordination with Telecoms, Service providers & OEMs in the event of any faults or hardware issues
10
Ensure all related process documents are up to date.