Job highlights

- Eligibility: . Graduate (MBA preferred)

- Develop collection strategies to maximize collections while maintaining customer experience and compliance

- . Positive experience of managing collection agencies.

- . 10-15 years of collections experience with at least 5 years managing unsecured loan collections at a regional or national level

Position-National Collection Manager Unsecured Loans (Clix Capital)

KeyResponsibilities:

- Drive Pan-India collections performance across all delinquency buckets (X, 30+, 60+, 90+, NPA).

- Formulate and execute collection, recovery, settlement, and legal strategies for unsecured loan portfolios.

- Manage Regional Managers, Collection Managers, and Field Collection teams.

- Monitor key collection metrics such as Resolution Rate, Roll Rate, Collection Efficiency, and GNPA.

- Oversee settlement approvals, legal recoveries, skip tracing, and high-value delinquent accounts.

- Ensure compliance with RBI regulations, Fair Practices Code, and internal collection policies.

- Collaborate with Risk, Credit, Operations, Legal,



and Technology teams to improve portfolio performance.

- Develop collection strategies to maximize collections while maintaining customer experience and compliance.

- Good experience of managing collection agencies.

Eligibility:

- Graduate (MBA preferred).

- 10-15 years of collections experience with at least 5 years managing unsecured loan collections at a regional or national level.

- Strong exposure to NBFC/Banking/FinTech collections.

KeySkills:

- Collections Strategy

- Team Leadership

- Portfolio Analytics

- Agency Management

- Legal Recovery Management

- Negotiation Settlements

- MIS Reporting

- Compliance Governance

- People Management and Coaching.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 National Collections Manager - Unsecured (Mumbai)
🏢 Clix Capital Services
📍 Mumbai