MASSIVE HIRING | INTERNATIONAL CUSTOMER SUPPORT ASSOCIATE

UK & US PROCESS | VOICE & CHAT | PUNE | WFO

HR Prajakta | Call / WhatsApp: (phone hidden)

Immediate Joining | Limited Openings | Excellent Career Opportunity

STEP INTO THE WORLD OF INTERNATIONAL CUSTOMER SUPPORT!

Are you confident in English communication and looking for an opportunity to build a rewarding career in the International BPO / Customer Service industry?

We are hiring International Customer Support Associates for a UK & US Voice & Chat / Blended Process in Pune.

If you have strong communication skills, a customer-focused mindset and the confidence to interact with international customers, this could be your next career move!

JOB HIGHLIGHTS

Location: Pune

Position: International Customer Support Associate

Process: UK & US

Process: Voice & Chat / Blended

Work Mode: Work From Office

Working: 5 Days Working

Weekly Off: 2 Rotational Days

Shift: Rotational Shifts

Transport: Both-Way Cab Facility

Joining: Immediate

Hiring: Limited Openings

ATTRACTIVE SALARY + EXCITING BENEFITS

Freshers: Up to 4 LPA

Experienced: Up to 6.7 LPA

Performance-Based Incentives

Both-Way Cab Facility

International Customer Exposure

Career Growth & Internal Promotion Opportunities

Professional & Employee-Friendly Work Setting

Salary based on experience, communication skills & interview performance

WHO CAN APPLY?

FRESHERS

- UG / Graduate from any stream
- Excellent English communication skills
- Strong customer-service orientation
- Good interpersonal and problem-solving skills
- Willingness to work in rotational shifts
- Candidates looking to start their career in International BPO / Customer Support

EXPERIENCED CANDIDATES





- Minimum 6 months International Voice Process experience is mandatory
- International BPO / Customer Support experience preferred
- Strong customer-handling and communication skills

SKILLS WE ARE LOOKING FOR Excellent Verbal & Written English

Customer Handling

Active Listening

Problem Solving

Communication & Interpersonal Skills

Multitasking

Query & Complaint Resolution

Customer-Focused Approach

Professional Attitude

Ability to work in a target-driven workplace

YOUR KEY RESPONSIBILITIES

- Handle UK & US customer interactions through Voice and Chat
- Understand customer requirements and provide accurate solutions
- Resolve customer queries and concerns professionally
- Deliver an exceptional customer experience
- Follow process guidelines, quality standards and compliance requirements
- Achieve defined productivity, quality and process KPIs
- Maintain accurate customer interaction records
- Identify and escalate complex issues to the appropriate team
- Ensure adherence to SLA, quality and process standards
- Handle challenging customer situations with professionalism and empathy

WHY JOIN THIS OPPORTUNITY? Work with UK & US Customers

Build International BPO Experience

Attractive Salary Packages

Performance-Based Incentives

Both-Way Cab Facility

5 Days Working

Career Growth Opportunities

Professional Work Environment

Excellent Platform for Long-Term Growth opportunities

READY TO START YOUR INTERNATIONAL CAREER?

If you have the confidence, communication skills and customer-first attitude, don't miss this opportunity!

CONTACT HR PRAJAKTA

Call / WhatsApp: (phone hidden)

LIMITED OPENINGS | IMMEDIATE JOINING

Apply now and take the next step toward a successful career in International Customer Support!

📌 Massive Hiring-International Customer Service Associate| VOICE & CHAT (Pune)
🏢 Spes Staffing Solutions
📍 Pune