Role - Business Analyst - Maritime AI

Location - Chennai, Tamil Nadu (Work from Office)

Shift - 8:30 AM to 5:30 PM

Key Responsibilities

- Work as a member of the product team across the feature lifecycle - from understanding a user problem through requirement definition, development clarification, testing, and rollout.
- Participate in discussions with shore-based users, Technical Superintendents, Fleet Managers, and other stakeholders to understand operational problems, user needs, and improvement opportunities.
- Capture requirements and help convert them into clear process flows, functional requirements, business rules, data fields, user stories, and acceptance criteria, with guidance from senior product team members.
- Use practical sea-going experience to assess whether proposed workflows, screens, forms, notifications, and data capture are realistic and convenient for vessel users.
- Work closely with product managers, designers, developers, data teams, and QA teams to clarify requirements during development and ensure the intended business outcome is understood.
- Prepare and execute User Acceptance Testing (UAT) scenarios, document test results and defects, and support follow-up through resolution and closure.
- Support backlog refinement, sprint discussions, and prioritisation by providing maritime context and explaining the likely impact of proposed changes on vessel and shore users.
- Review completed features against agreed requirements and provide structured feedback on usability, workflow, and functional gaps before release.
- For AI-enabled features,



test product behaviour and outputs from a maritime user perspective and flag responses that are inaccurate, unclear, impractical, or not useful for the intended workflow.
- Support product demonstrations, pilot programmes, user feedback sessions, release communication, and adoption of new functionality.
- Analyse user feedback, recurring product issues, and operational pain points to suggest product enhancements, automation opportunities, and better digital workflows.
- Maintain clear product documentation, requirement notes, decisions, test evidence, and follow-up actions using the tools and processes adopted by the product team.

Required Qualifications & Experience
- Bachelor's degree in Marine Engineering or an equivalent recognized Marine Engineering qualification.
- Sea-going experience as a Junior Engineer, Fourth Engineer on merchant vessels.
- Practical understanding of day-to-day shipboard engineering operations, including planned maintenance, machinery operation and maintenance, defects, spares, safety practices, and technical reporting.
- Familiarity with the way vessel teams use PMS, checklists, forms, reports, requisitions, and other ship-management systems during routine operations.




- Strong interest in moving into a shore-based product, maritime technology, digital transformation, or AI-focused role.
- Good written and verbal communication skills and the ability to listen to users, ask relevant questions, and document requirements in a clear and structured manner.
- Analytical mindset, attention to detail, and the ability to understand a problem before proposing a solution.
- Comfortable working with computers and digital applications, with willingness to learn product tools and methods such as Jira, user stories, acceptance criteria, and UAT.

Preferred / Nice-to-Have
- Experience using a vessel PMS, ship-management platform, or digital reporting system.
- Exposure to software testing, UAT, process improvement, digitalisation projects, or shore-based technical work.
- Working knowledge of Microsoft Excel and standard office productivity tools.
- Interest in Artificial Intelligence, automation, data, and emerging maritime technology.
- Ability to work comfortably with both maritime professionals and technology teams.

Key Competencies
- Practical marine engineering knowledge
- User and problem-focused thinking
- Structured requirement analysis and documentation
- Analytical thinking and attention to detail
- Transparent communication and stakeholder interaction
- Collaboration with product, engineering, data, and QA teams
- Willingness to learn product-development methods and tools
- Interest in maritime digital transformation and AI

📌 Maritime Business Analyst (Chennai)
🏢 Synergy Maritime
📍 Chennai