Job Title: Manager Face-to-Face Fundraising

Department: Fundraising / Resource Mobilization

Location: Kolkata, Bangalore

Experience: 3-6 fundraising, sales, or donor acquisition, preferably with an NGO, Field Work, Team Handling

Reporting To: Head of Fundraising / Director

Role Overview

We are looking for an experienced and result-oriented Manager Face-to-Face Fundraising to lead and manage face-to-face donor acquisition initiatives. The role involves building and managing a high-performing fundraising team, engaging potential individual donors, driving monthly donor acquisition, and ensuring fundraising targets are achieved while maintaining strong ethical standards and donor relationships.

Key Responsibilities

- Fundraising Strategy: Develop and implement face-to-face fundraising strategies to acquire new individual donors and achieve monthly and annual fundraising targets.
- Team Management: Recruit, train, mentor, and manage fundraising team leaders and fundraisers to drive performance and productivity.
- Field Operations: Plan and oversee fundraising activities at high-footfall locations, corporate offices, residential communities, events, malls, and other approved public spaces.
- Donor Acquisition: Lead campaigns to engage prospective donors, communicate the NGO's mission and impact, and convert prospects into regular or monthly donors.
- Target Achievement: Monitor daily, weekly, and monthly performance metrics, including donor conversions, acquisition costs, donor retention, and team productivity.
- Training and Development: Conduct training sessions on communication, storytelling, objection handling, donor engagement, and ethical fundraising practices.
- Performance Monitoring: Track team performance, prepare fundraising reports, identify improvement areas, and implement corrective action plans.
- Donor Experience: Ensure transparent communication, accurate donor information, proper consent, and a positive donor onboarding experience.




- Stakeholder Management: Coordinate with internal teams such as marketing, donor relations, finance, and operations to ensure smooth campaign execution.
- Budget Management: Manage campaign budgets, optimize fundraising costs, and maximize return on fundraising investment.
- Compliance and Ethics: Ensure adherence to organizational policies, applicable fundraising regulations, data privacy requirements, and ethical donor solicitation practices.

Required Qualifications and Experience
- Bachelor's degree in any discipline; a relevant qualification in management, marketing, or social work is preferred.
- 3-6 fundraising, sales, or donor acquisition, preferably with an NGO, Field Work, Team Handling.
- Prior experience managing face-to-face fundraising teams, preferably in the NGO or nonprofit sector.
- Demonstrated experience in achieving donor acquisition and revenue targets.
- Experience in team leadership, field operations, and performance management.
- Strong communication, negotiation, interpersonal, and presentation skills.
- Ability to motivate teams, manage field challenges, and work in a target-driven environment.
- Proficiency in MS Excel, reporting tools, and CRM or donor management systems.
- Willingness to travel locally and work in the field as required.

Key Competencies
- Leadership and team management
- Strategic planning and execution
- Donor engagement and relationship building
- Target orientation and analytical skills
- Problem-solving and decision-making
- Training, coaching, and performance management
- Strong interpersonal communication and ethical conduct

Key Performance Indicators (KPIs)
- Number of current donors acquired
- Monthly recurring donor acquisition and conversion rate
- Fundraising revenue generated
- Cost per donor acquired
- Team productivity and target achievement
- Donor retention and payment success rates
- Quality of donor data and compliance with fundraising standards

Share your CV on [email protected]

📌 Manager Face-to-Face Fundraising (Bengaluru)
🏢 Magic Bus
📍 Bengaluru