Key Result Areas (Key Performance Indicators) :

- End-to-End Delivery Accountability : Own successful delivery of all critical IT initiatives and programs, ensuring adherence to scope, timelines, quality standards, and budgets.
- IT Operations &
- Service Stability : Ensure reliable, secure, and effective IT operations across plants and corporate functions with defined service levels and minimal disruption.
- Business &
- Plant Alignment : Drive alignment between IT delivery and business / plant priorities through close engagement with senior stakeholders and operational leadership.
- Stakeholder, Governance &
- Escalation Management : Lead governance forums, provide executive-level reporting, manage risks and dependencies, and handle critical escalations effectively.




- Vendor &
- Commercial Management : Govern vendors and partners to ensure SLA compliance, delivery quality, cost optimization, and commercial effectiveness.
- Risk, Compliance &
- Audit Assurance : Ensure adherence to ITGC, ITAC, cybersecurity, and regulatory requirements; support audits and ensure timely closure of observations.
- Continuous Improvement &
- Operational Excellence : Drive standardization, automation, and continuous improvement initiatives to enhance delivery predictability and operational efficiency.

📌 Lead - Operations & Delivery (India)
🏢 Spectrum Talent Management
📍 India