Lead - Global Transaction Banking Operations - 8 to 12 Years

We are looking for a Lead Analyst to drive operational excellence, client service delivery, process optimisation, and risk management across transaction banking operations for US regional and commercial banking customers. The role requires robust expertise in payments, cash management, treasury services, stakeholder management, and team leadership, along with the ability to lead process transformation initiatives in a global banking environment.

Location - Chennai / Gurgaon / Pune.

Your Future Employer - A leading global financial services organisation supporting US regional and commercial banking operations, with a focus on transaction banking, operational excellence, and customer service.

Responsibilities -

1. Lead day-to-day transaction banking operations, including domestic and international payments, loans, deposits, ACH, wire transfers, and SWIFT transactions.
2. Drive operational efficiency while ensuring adherence to service level agreements (SLAs), key performance indicators (KPIs), and quality standards.
3. Act as the escalation point for complex transaction issues, exceptions, and client concerns.
4. Review and monitor daily operational reports, including overdraft, DDA, SAV, SDB, and CD reports.
5. Support business continuity, operational resilience, and risk management initiatives.
6. Plan capacity, forecast transaction volumes, manage resourcing, and monitor team performance.
7. Participate in client onboarding, implementation, and service review discussions.
8. Ensure compliance with banking regulations, KYC, AML, sanctions, and internal control frameworks.

Requirements -

1. 8-12 years of experience in transaction banking, treasury services, cash management, payments, commercial banking operations, or financial services.
2. At least 3 years of team leadership experience.
3. Experience supporting corporate, regional, commercial, and institutional banking clients.
4. Deep hands-on experience with Fiserv,



DNA, and AFS Vision.
5. Proven stakeholder management experience with US or global banks.
6. A degree in Finance or a related discipline; an MBA, CA, CFA, or equivalent qualification is preferred.
7. Strong communication, decision-making, problem-solving, and people leadership skills.

What is in it for you -

1. Opportunity to lead transaction banking operations in a global banking environment.
2. Scope to drive process optimisation, transformation, and operational resilience.
3. Opportunity to lead and develop teams while managing complex stakeholder relationships.
4. Exposure to strategic service delivery initiatives across payments, cash management, and treasury operations.

Reach Us - If you think this role is aligned with your career, kindly write me an email along with your updated CV on [email protected] for a confidential discussion on the role. Disclaimer - Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Note - We receive many applications daily, so it becomes difficult for us to get back to each candidate. Please assume that your profile has not been shortlisted in case you don't hear back from us in 1 week. Your patience is highly appreciated.

Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!

Keywords - Lead Analyst, Transaction Banking, Banking Operations, Treasury Services, Cash Management, Commercial Banking, Payments, Team Leadership, Fiserv, DNA, AFS Vision, US Banking, Operational Risk, Process Improvement, Stakeholder Management, AML, KYC, Operational Excellence, Crescendo Global.

📌 Lead - Global Transaction Banking Operations - 8 To 12 Years (Chennai)
🏢 Crescendo Global Leadership Hiring India
📍 Chennai