Lead Analyst Transaction Banking Operations | 812 Years

Are you an experienced banking operations professional with robust expertise in transaction banking, cash management, payments and treasury services? We are looking for a Lead Analyst to drive operational excellence, manage complex banking transactions, strengthen risk controls and lead teams supporting US regional, commercial and institutional banking clients.

Location – Chennai / Pune / Gurugram

Your Future Employer – A leading organization offering opportunities to work across global transaction banking, US commercial banking operations, treasury services and payment operations.

Responsibilities

- Lead day-to-day transaction banking operations, including domestic and international payments.
- Oversee the accurate and timely processing of loan, deposit, ACH, wire transfer, SWIFT and other payment transactions.
- Drive operational efficiency while ensuring adherence to service-level agreements (SLAs), key performance indicators (KPIs) and quality standards.
- Act as the escalation point for complex transaction exceptions, reconciliation issues and client concerns.
- Review and monitor daily banking reports, including overdraft, DDA, SAV, SDB and CD reports.
- Support business continuity planning and operational resilience initiatives.
- Manage capacity planning, volume forecasting, resource allocation and team performance.
- Participate in client onboarding, implementation activities and service review discussions.
- Ensure compliance with banking regulations, KYC, AML, sanctions screening and internal control frameworks.
- Mentor,



train and guide analysts and junior team members to strengthen performance and operational quality.
- Lead process improvement, transformation and digitalization initiatives within GTMS.
- Develop and maintain standard operating procedures (SOPs), process documentation and operational controls.
- Collaborate with global stakeholders to implement best practices and enhance service delivery.

Requirements

- 8–12 years of experience in Transaction Banking, Treasury Services, Cash Management, Payments, Commercial Banking Operations or Financial Services.
- At least 3 years of team leadership experience.
- Experience supporting corporate, regional, commercial and institutional banking clients.
- Strong hands-on expertise in Fiserv, DNA and AFS Vision.
- Proven stakeholder management experience with US or global banks.
- Strong understanding of domestic and international payments, treasury products, cash management and banking operations.
- Experience managing escalations, operational risk, process improvement and service delivery.
- Bachelor's degree in Finance or a related field; MBA, CA, CFA or equivalent qualification preferred.
- Excellent communication, decision-making, analytical and people leadership skills.

What is in it for you?

- Opportunity to lead transaction banking operations in a global banking environment.




- Exposure to US commercial banking, payments and treasury services.
- Opportunity to drive process transformation, operational resilience and service excellence.
- Scope to mentor teams and collaborate with global banking stakeholders.

Reach Us If you think this role aligns with your experience, kindly email your updated CV to [email protected] for a confidential discussion about the opportunity.

Disclaimer

Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate based on race, religion, colour, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note

We receive many applications daily, so it may not be possible to respond to every candidate individually. Please assume that your profile has not been shortlisted if you do not hear back from us within one week. Your patience is highly appreciated.

Scammers can misuse Crescendo Global's name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert!

Keywords – Lead Analyst, Transaction Banking, US Banking Operations, Commercial Banking, Treasury Services, Cash Management, Payment Operations, ACH, Wire Transfers, SWIFT, Fiserv, DNA Banking System, AFS Vision, Team Leadership, Stakeholder Management, SLA, KPI, Operational Risk, Process Improvement, GTMS

📌 Lead Analyst - Transaction Banking Operations | 8-12 Years (Chennai)
🏢 Crescendo Global Leadership Hiring India
📍 Chennai