We are looking for a Key Account Manager - EDC Sales who will be responsible for driving merchant acquisition, managing merchant relationships and growing business through Paytm's payment and financial solutions.
The role requires strong sales and relationship-management skills, a good understanding of the local market and the ability to identify opportunities for revenue and product growth.
Key Responsibilities
- Manage and develop relationships with merchants in the assigned geography.
- Drive sales and adoption of EDC/POS/ swipe machines.
- Acquire new merchants and identify opportunities for business growth.
- Drive product penetration and revenue growth across the assigned market.
- Manage assigned merchant accounts and ensure effective engagement and service delivery.
- Build strong relationships with merchants and key stakeholders.
- Understand merchant requirements and ensure timely resolution of grievances and service-related issues.
- Drive customer satisfaction, retention and higher sales conversions.
- Track market trends, customer feedback and competitor activities.
- Identify local market opportunities and develop appropriate sales strategies.
- Ensure successful product deployment and communicate product advantages effectively to merchants.
- Achieve assigned sales, revenue and business targets.
- Take ownership of day-to-day market activities and deliver business outcomes.
Role: Key Account Manager, Industry Type: FinTech / Payments, Department: Sales & Business Development, Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Field Sales SalesBusiness Development