Japanese Language Expert (Jaipur)

Japanese Language Expert (Jaipur)

18 Oct
|
Transcom
|
Jaipur

18 Oct

Transcom

Jaipur

Roles and Responsibilities

- Provide customer support to Japanese clients through phone calls, emails, or chats.

- Handle customer inquiries related to products/services offered by the company.

- Resolve customer complaints and concerns in a timely and professional manner.

- Maintain accurate records of all interactions with customers using CRM software.

- Collaborate with internal teams to resolve complex issues that require technical assistance.

Desired Candidate Profile

- 6 Months of experience in BPO/Call Centre environment handling international calls (Japanese language expertise).

- Proficiency in Japanese language at JLPT N2 level or higher.

- Solid communication skills for effective interaction with customers over phone/email/chat.

- Ability to work on rotational shifts including night shifts as per business requirements.

📌 Japanese Language Expert (Jaipur)
🏢 Transcom
📍 Jaipur

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