Department: IT Support

Experience: 3-6 years

Required Skills:

- Proven work experience in the Help Desk, executing a variety of requests

- Hands on experience with help desk and remote desktop software

- Solid technical background, including network and firewall experience and laptop setup, Troubleshoot, deployment and disposal

- Work to enhance the process of laptop deployment and control

- Ability to communicate/resolve issues to a non-technical audience

- Experience in office365/o365 admin, Exchange experience will be added advantage

- Use department ticketing system to manage issues, document steps taken, and notify user when the issue is resolved.





- Proven project management/leadership experience and the ability to execute against a plan a plus and who can continually drive process efficiencies

- Customer-service oriented with a problem-solving attitude

- Robust written and verbal communications skills

- Team management skills

- BSc degree in Computer Science, Information Technology or relevant field

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 IT Support Analyst (Hyderabad)
🏢 Vigilant
📍 Hyderabad