IT Support duties and responsibilities The primary focus of someone working in an IT Support position is ensuring that a companys employees can use software and hardware to complete their daily tasks. Common IT Support job duties include:
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Generating sign ins for new hires during the onboarding process
- Installing current software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Logging all service requests and updating tickets as needed
📌 IT Executive (Chennai)
🏢 Nithya Amirtham Indian Food
📍 Chennai
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