:

- Provide L1/L2 support for desktops, laptops, printers, and peripherals.
- Install, configure, and troubleshoot Windows operating systems and business applications.
- Manage user accounts, email configurations, and access permissions.
- Monitor and troubleshoot LAN, WAN, Wi-Fi, VPN, and internet connectivity issues.
- Coordinate with vendors for hardware procurement, repairs, and warranty support.
- Maintain IT asset inventory and documentation.
- Support meeting room AV equipment, video conferencing, and communication tools.
- Handle software installations, upgrades, and patch management.
- Assist in IT security compliance, endpoint protection, and antivirus management.
- Respond to service requests and incidents within defined SLAs.
- Support onboarding and offboarding activities for employees.
- Escalate critical issues to relevant teams and track resolution.
- Windows 11 administration.
- Basic knowledge of Active Directory and Microsoft 365.
- Understanding of LAN/WAN, TCP/IP, DNS, DHCP, and VPN.
- Positive troubleshooting and communication skills.
- Experience with IT ticketing tools and asset management.

📌 IT Executive (Chennai)
🏢 Quinte Financial Technologies
📍 Chennai