- Ticket management and tracking
- Coordination between customers, sales, and technical teams
- Documentation and reporting
- Familiarity with ticketing tools (e.g., Odoo, Freshdesk)
- Robust written communication skills and verbal skills (English)
- Ability to work in overlapping time zones
KPIs
- Ticket response and resolution time
- Accuracy and completeness of ticket documentation
- Internal stakeholder satisfaction
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s)
- Do you have Experience in Ticketing Executive?
Work Location: In person
📌 IT Admin - Ticketing Executive ( Remote Based) (Bengaluru)
🏢 Global ME Recruitment Network
📍 Bengaluru
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