We are hiring candidates for International Chat Support for a US Tech & Retail process. Candidates should have strong written English communication skills and at least 6 months of experience in international chat or voice support.
Job Details
- Job Title: International Chat Support Executive
- Job Type: Full time
- Location: Gurgaon, Haryana
- Qualification: Graduate or Undergraduate
- Experience: Minimum 6 months in International Chat/Voice Support
- Process: International Chat Support
- Domain: US Technology & Retail
- Salary: Up to ₹4,00,000 per annum (₹4.0 LPA)
- Shift: Rotational shifts
- Transport: Both-side cab / TA, as applicable
Key Responsibilities
- Handle customer queries through live chat.
- Provide accurate and timely resolutions to customer concerns.
- Maintain professional written communication in English.
- Assist customers with technology and retail-related queries.
- Follow company policies, quality standards, and process guidelines.
- Maintain customer satisfaction and meet performance targets.
Required Skills
- Strong written English communication.
- Minimum 6 months of international chat or voice support experience.
- Good customer-handling and problem-solving skills.
- Basic computer knowledge and typing skills.
- Ability to work in rotational shifts.