International Chat process (Gurugram)

International Chat process (Gurugram)

18 Oct
|
TP
|
Gurugram

18 Oct

TP

Gurugram

Roles and Responsibilities :

- Handle customer inquiries through email, chat, or other digital channels in a timely and professional manner.

- Resolve customer complaints and issues in accordance with company policies and procedures.

- Provide accurate information to customers regarding products/services offered by the organization.

- Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

- 0-5 years of experience in non-voice process (email/chat) support role.

- Robust communication skills for effective interaction with customers over various platforms (email/chat).

- Ability to work on an international chat process environment handling multiple conversations simultaneously.

📌 International Chat process (Gurugram)
🏢 TP
📍 Gurugram

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