Job Responsibilities

- Handle inbound and/or outbound customer calls from international clients.
- Resolve customer queries and provide accurate information about products or services.
- Communicate professionally with customers in English.
- Maintain customer satisfaction by providing effective and timely solutions.
- Follow company policies, quality standards, and call-handling procedures.
- Achieve assigned performance targets and maintain call quality.

Eligibility Criteria
- Minimum 1year experience in Voice Process (BPO)
- Minimum qualification: 12th Pass / Graduate.
- Good English communication skills with clear pronunciation.
- Basic computer knowledge and typing skills.
- Willingness to work in rotational shifts, including night shifts.
- Good listening, problem-solving, and interpersonal skills.





Salary & Benefits
- Salary: Depending on last drawn
- Attractive incentives and performance bonuses, where applicable.
- Growth opportunities opportunities in the BPO industry.
- Cab facility and other benefits as per company policy.

Shift Details
- Rotational shifts / US or UK shifts.
- Five or six working days per week, depending on the process.
- Weekly offs as per company policy.

How to Apply Interested candidates can share their updated resume or contact the recruitment team for further details.

Simran - (phone hidden) ([email protected])

📌 International BPO Executive ||Voice Process || Gurgaon (Gurugram)
🏢 WSNE Consulting
📍 Gurugram