Sales CRM – Position: Sales CRM Executive We are looking for a motivated and target-oriented Sales CRM Executive to join our sales team. The role involves handling qualified leads received from the Pre-Sales Department, converting them into customers, and maintaining strong relationships throughout the sales process.
Key Responsibilities Receive and manage qualified leads from the Pre-Sales Department. Contact leads promptly and understand their requirements, preferences, and budget. Follow up with leads through calls, messages, emails, and meetings. Present and explain products/services effectively to prospective customers. Convert qualified leads into successful customers and achieve assigned sales targets. Maintain accurate lead and customer information in the CRM system. Track follow-ups, customer interactions, sales progress, and conversions. Build and maintain positive relationships with customers.
Coordinate with internal departments to ensure a smooth customer journey. Prepare regular updates and reports on lead status, conversions, and sales performance.
Monthly Target The
Sales CRM Executive will have a monthly conversion/sales target of up to 45%, based on the leads assigned by the Pre-Sales Department.
Required Skills Excellent communication and interpersonal skills. Strong convincing and negotiation abilities. Customer-focused approach. Good follow-up and relationship-management skills. Ability to work with CRM software and maintain accurate records. Strong target orientation and time-management skills.