- Lead calling & qualification Make daily outbound calls to project leads – developers, contractors, MEP consultants and dealers – and qualify them on requirement, timeline and decision-maker.
- Lead warm-up & BOQ collection – Nurture interested leads through regular follow-ups over phone, WhatsApp and email until the BOQ is received. Pitch the relevant Polycab portfolio (wires, cables, FMEG) and use the right levers to move the customer forward.
- Order closure – Hand over qualified leads to the field sales team and track them to closure, or close orders independently over the phone.
- Cross-functional coordination – Coordinate with the local branch, pricing and dispatch teams on site visits, quotes and deliveries. Act as the customer's single point of contact from first call until the order is placed.
- Pipeline revival – Re-engage stalled opportunities and lost customers to understand their concerns and win back business.