- Handle inbound customer queries related to HSBC credit cards.
- Provide information on credit card services, offers, schemes, and products.
- Perform partial cross-selling of credit card products and offers.
Eligibility Criteria:
- Graduate in any discipline.
- Minimum 1 year of experience in BPO inbound voice customer service.
- Excellent communication skills (C1 level required).
- Versant Level 6 is mandatory before the client interview.
- Candidate's CIBIL score and past loan default history must be checked.
Shift Details:
- Day shift with rotational timings.
- Shift window: 6:30 AM to 8:30 PM.
- 9 working hours with a 1-hour break.
- 2 rotational weekly offs.
Salary:
- In-hand Salary: Upto 34,000 In hand (CTC: 40,000)