1. Job Summary

The Hospitality Management Trainer will be responsible for delivering theoretical and practical training in hospitality operations, hotel management, food and beverage service, front office operations, housekeeping, and guest relations. The trainer must ensure that students develop the professional knowledge, practical skills, and workplace etiquette required for employment in the hospitality industry.

1. Key Responsibilities

- Conduct theoretical and practical classes on hospitality management and hotel operations.

- Teach front office operations, guest handling, reservation procedures, check-in/check-out processes, and customer service.

- Provide training in housekeeping operations, room preparation, cleaning procedures, and hygiene standards.

- Teach food and beverage service, restaurant operations, table setting, and service etiquette.

- Explain the fundamentals of food production, kitchen operations, food safety, and sanitation.

- Develop students' communication skills, grooming, professional etiquette, teamwork, and interpersonal skills.

- Train students in complaint handling, guest satisfaction, and qualified hospitality practices.

- Introduce students to hotel administration, inventory management, billing procedures, and basic hospitality software.

- Prepare lesson plans, presentations, practical demonstrations, assignments, and training materials.

- Conduct assessments, practical examinations, role-plays, and project-based learning activities.

- Maintain student attendance, assessment records, lesson plans, and other academic documentation.

- Coordinate industry visits, internships, and industry-oriented practical activities, as required.

- Support students in career guidance, interview preparation, and placement-related activities.

- Ensure adherence to the prescribed curriculum, institutional policies, and training standards.

1. Required Technical Skills

- Knowledge of hotel management and hospitality operations.





- Understanding of front office, housekeeping, and food and beverage service.

- Knowledge of guest relations, customer service, and complaint management.

- Understanding of food safety, hygiene, sanitation, and workplace safety.

- Familiarity with hotel reservation systems, billing procedures, and hospitality software.

- Knowledge of professional grooming, etiquette, and hospitality communication.

- Basic understanding of hotel administration, inventory control, and operational procedures.

1. Educational Qualifications

- Diploma or Bachelor's degree in Hotel Management, Hospitality Management, Hospitality & Tourism Management, or a related discipline.

- Relevant hospitality certifications will be an added advantage.

1. Experience

- Freshers with strong subject knowledge and practical skills may be considered.

- Prior experience in hotel operations, hospitality training, or teaching will be preferred.

- Candidates with industry experience in front office, housekeeping, food and beverage service, or hotel administration will have an added advantage.

1. Required Competencies

- Strong communication and presentation skills.

- Good interpersonal skills and classroom management abilities.

- Professional grooming, discipline, and a service-oriented attitude.

- Ability to demonstrate practical hospitality procedures effectively.

- Strong organisational, problem-solving, and time-management skills.

- Ability to motivate students and prepare them for industry requirements.

1. Performance Expectations

- Effective delivery of theoretical and practical classes as per the prescribed curriculum.

- Development of students' hospitality skills and professional competencies.

- Timely completion of the syllabus and assessments.

- Maintenance of academic records and practical training resources.

- Promotion of industry-oriented learning and employability skills.

- Compliance with institutional academic schedules and training standards.

Pay: ₹12,000.00 - ₹64,000.00 per month

Work Location: In person

📌 Hospitality Management Trainer for Siliguri
🏢 George Telegraph Training Institute
📍 Siliguri