- Provide timely and effective technical assistance and support to customers via phone, email, or chat.
- Troubleshoot and resolve complex issues efficiently.
- Collaborate with internal teams to resolve customer complaints and concerns.
- Develop and maintain comprehensive knowledge of products and services.
- Create and maintain documentation of customer interactions and resolutions.
- Continuously improve processes and procedures to enhance customer satisfaction.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Help and Support Professional (Mumbai)
🏢 Kennect Solutions
📍 Mumbai
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