Role Summary

We are looking for an experienced Head of Operations to oversee and strengthen operational efficiency across manufacturing facilities, with a focus on quality, procurement, inventory management, factory operations and process improvement. The role will drive cross-functional coordination, cost optimisation, operational excellence and the adoption of AI, automation and digital tools to improve business performance.

Key Responsibilities

- Operations Management: Oversee end-to-end operational coordination across production, sampling, merchandising, quality, procurement and inventory.

- Quality Management: Strengthen quality standards, processes and corrective actions to minimise recurring issues.

- Procurement & Vendor Management: Ensure timely procurement, cost-effective sourcing and solid supplier performance.

- Inventory Management: Optimise stock levels, inventory accuracy and material availability while reducing excess and obsolete inventory.

- Factory Management: Take ownership of factory operations, resources, infrastructure and issue resolution to ensure smooth business functioning.

- Process Improvement: Establish KPIs, standardise processes,



improve accountability and drive operational efficiency.

- Digitalisation & Automation: Identify opportunities to implement AI, automation and digital tools across operations.

- Cost Optimisation: Improve resource utilisation and reduce operational costs without compromising quality or service levels.

- Team Leadership: Lead, mentor and develop cross-functional teams while strengthening performance and accountability.

- 5S, ESG & Compliance: Maintain factory cleanliness, workplace organisation, sustainability standards, audits, certifications and regulatory compliance.

Candidate Profile

- 10+ years of relevant experience in operations, manufacturing, textiles, supply chain or a related field.

- Experience in textile, apparel or embroidery operations is preferred.

- Strong leadership, analytical, problem-solving and process-management skills.

- Proven ability to manage multiple functions, lead large teams and drive operational improvements.

- Exposure to automation, digitalisation, factory compliance and continuous improvement initiatives is desirable.

Education: Graduate in any discipline.

📌 Head of Operations/Manufacturing (Mumbai)
🏢 Qrata
📍 Mumbai