The Guest Relationship Executive is responsible for managing guest interactions, ensuring a positive guestexperience, handling inquiries and feedback, managing data of clients and supporting marketing andcustomer engagement initiatives. The role focuses on maintaining robust relationships with guests andcoordinating with intemal teams to enhance service quality and brand image.

Key Responsibilities

. Correctly tag each customer in CRM as Channel Partner or Marketing based on verified source . Capture and update all mandatory customer details in the form completely and without enors

. Complete customer information entry swiftly so customers wait no longer than 2-3 minutes . Ensure organized and streamlined front office with broker presence allowed only whenaccompanied by a customer

.



Promptly inform the sales team of every waiting customer to minimize idle time

. Proactively escalate unresolved challenges to reporting manager on the same day . Maintain regular allendance and on-time reporting at the reception desk

. Display courteous and professional behaviour, creating a welcoming first impression for customers

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits

- Health insurance
- Paid sick time
- Provident Fund

Ability to commute/relocate:
- Goregaon, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Education:
- Bachelor's (Preferred)

Experience:
- Guest relations: 2 years (Required)

Work Location: In person

📌 GRE (Goregaon)
🏢 AVANT JAKHAR NATURAL RESOURCES
📍 Goregaon