- Must To Have Skills: Proficiency in Genesys Cloud CX.
- Good To Have Skills: Experience with DevOps.
- Solid troubleshooting skills to diagnose and resolve complex software issues within cloud-based environments.
- Ability to analyze system logs and performance metrics to identify root causes of incidents.
- Experience working with cloud infrastructure and understanding of cloud service models.
- Familiarity with automation tools and scripting to streamline support processes and improve efficiency.
Preferred candidate profile
Perks and benefits
📌 genesys cloud lead (Bengaluru)
🏢 Anlage Infotech
📍 Bengaluru
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