- Customer Handling: Greet customers, understand their vehicle service requirements, and ensure a skilled customer experience.

- Service Coordination: Coordinate with service advisors, technicians, and the workshop manager for smooth operations.

- Job Card Management: Ensure accurate preparation, updating, and closure of vehicle job cards.

- Appointments: Manage service bookings, customer appointments, and vehicle delivery schedules.

- Billing & Payments: Supervise service invoices, estimates, payments, and billing accuracy.

- Customer Communication: Provide timely updates on repair status, costs, and delivery timelines.

- Complaint Management: Handle customer complaints and ensure prompt resolution and satisfaction.

- Team Management: Supervise front office staff and ensure adherence to company policies and service standards.

- Records & Reporting: Maintain customer databases, service records, daily reports, and related documentation.

- Customer Satisfaction: Monitor feedback, improve service quality, and support customer retention and workshop business growth.

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits

- Health insurance

- Internet reimbursement

- Paid sick time

- Provident Fund

Work Location: In person

📌 Front Office Manager (Hyderabad)
🏢 Mahavir Motors Mercedes Benz
📍 Hyderabad