- Customer Handling: Greet customers, understand their vehicle service requirements, and ensure a qualified customer experience.
- Service Coordination: Coordinate with service advisors, technicians, and the workshop manager for smooth operations.
- Job Card Management: Ensure accurate preparation, updating, and closure of vehicle job cards.
- Appointments: Manage service bookings, customer appointments, and vehicle delivery schedules.
- Billing & Payments: Supervise service invoices, estimates, payments, and billing accuracy.
- Customer Communication: Provide timely updates on repair status, costs, and delivery timelines.
- Complaint Management: Handle customer complaints and ensure prompt resolution and satisfaction.
- Team Management: Supervise front office staff and ensure adherence to company policies and service standards.
- Records & Reporting: Maintain customer databases, service records, daily reports, and related documentation.
- Customer Satisfaction: Monitor feedback, improve service quality, and support customer retention and workshop business growth.

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits

- Health insurance
- Internet reimbursement
- Paid sick time
- Provident Fund

Work Location: In person

📌 Front Office Manager (Hyderabad)
🏢 Mahavir Motors
📍 Hyderabad