Job highlights

- Qualifications &

Skills: . Graduate / Post Graduate in Hospitality / Administration preferred

- The role involves ensuring a smooth participant / guest experience,coordinating with internal departments,and providing administrative and promotional support
- coordinate with departments for seamless guest experience

- 2+ Experience in front office,bookings or customer service

We are looking for a dynamic and customer-focused professional to manage bookings, front desk operations, and compliance processes. The role involves ensuring a smooth participant/guest experience, coordinating with internal departments, and providing administrative and promotional support.

Key Responsibilities:

- Manage bookings, inquiries, changes & cancellations; coordinate with departments for seamless guest experience.

- Handle C-Form processing & compliance for foreign guests (data collection, submission, record maintenance).

- Front desk operations greeting visitors, answering calls, scheduling OPD/appointments,



managing correspondence & records.

- Support promotions update participant lists, send information/promotional messages & weekly group photos.

- Administrative support filing, data entry, office supplies, meeting & travel arrangements.

- Issue gate passes, maintain logs & coordinate with security.

- Provide accurate information, resolve issues, and ensure excellent participant/guest service.

Qualifications & Skills:

- Graduate/Post Graduate in Hospitality/Administration preferred.

- 2+ Experience in front office, bookings or customer service.

- Robust communication, organizational & problem-solving skills.

- Knowledge of MS Office & booking systems; C-Form/FRRO process (added advantage).

Competencies: Customer service focus, attention to detail, compliance awareness, multitasking, teamwork.

📌 Front Office & Bookings Executive (Lonavla)
🏢 Kaivalyadhama Health And Yoga Research Center
📍 Lonavla