Urgent Hiring!!

Role: Front Office Executive

- Location: Church Street, Bengaluru

- Travel Required: Yes

Role and Responsibilities

- Attend all inquiries received through telephone, walk-ins, web, stores, examination Centre and other communication channels with professionalism and accuracy.

- Communicating Fees and Closing date details to all the databases.

- Create and proactively follow up with potential opportunities to help them complete their enrolment process.

- Understand requirements and provide accurate, detailed information about available examination methods for completing their enrolment process.

- Record all customer inquiries in the CRM, ensuring efficient tracking and progress of deals.

- Communicate the Exam date and relevant details by email and WhatsApp. Communicating any updates received from TCL such as Syllabus changes, availability of books & CDs in the website, feedback etc.,

- Maintaining Teacher/Applicant/School-wise data for communication purposes

- Arranging and Distribution of exam appointment slips, exam reports, and certificates, etc.,





- Working closely with other team members in planning and carrying out exam-related processes and deliveries.

- Prepare and share the Daily Report with the relevant department, maintaining transparency and accuracy in data.

- Send notifications to students and teachers regarding schedules, updates, events, and policy changes.

- Stewarding for exams

- Coordinating with the Admin for any repairs that occur in the school, like Air Conditioners, Computers, electrical equipment etc.

- Maintaining Housekeeping

- Piano Practice booking and maintenance

- Stationery maintenance

- Scan and sending the exam reports

- Sending exam materials via Courier to clients

Key skills and qualifications

- Valuable English communication and coordination skills.

- Excellent customer service skills.

- Proficiency in CRM, Excel and data management tools.

- Attention to detail and a problem-solving mindset.

- Experience in creating and maintaining reports is a plus.

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits

- Health insurance

- Leave encashment

Work Location: In person

📌 Front Office Executive cum Admin (Bengaluru)
🏢 Musee Musical
📍 Bengaluru