Job Summary

We are looking for a professional, customer-focused, and organized Front Office & Administration Executive to manage the daily operations of our coworking space. The candidate will be responsible for front desk management, member support, visitor handling, administrative activities, and maintaining a welcoming and professional workspace environment.

Key Responsibilities

1. Front Office Management

- Welcome and greet members, visitors, and clients professionally.

- Handle incoming calls, emails, inquiries, and visitor registrations.

- Manage meeting room bookings, conference room schedules, and visitor appointments.

- Ensure a professional and welcoming reception area.

- Assist clients with general inquiries and direct them to the appropriate person.

1. Member Relationship Management

- Assist coworking members with their daily requirements and concerns.

- Handle member complaints and coordinate with the relevant teams for resolution.

- Maintain positive relationships with members, clients, and visitors.

- Support member onboarding, workspace orientation, and exit formalities.

- Inform members about available facilities, services, and workspace policies.

1. Coworking Space Operations

- Monitor the cleanliness, maintenance, and readiness of workstations and meeting rooms.

- Coordinate with housekeeping, security, maintenance, and IT teams.

- Ensure office amenities such as Wi-Fi, printers, pantry supplies, and meeting room equipment are available.

- Conduct routine workspace inspections and report operational issues.





- Ensure compliance with workplace rules, safety procedures, and access protocols.

1. Administrative Responsibilities

- Maintain records, registers, files, invoices, and daily operational reports.

- Manage office supplies, stationery, inventory, and pantry requirements.

- Assist with billing coordination, payment follow-ups, and membership documentation.

- Prepare daily attendance, visitor, meeting room usage, and occupancy reports as required.

- Support internal meetings, events, and other administrative activities.

1. Sales & Business Support

- Respond to inquiries regarding coworking memberships, private cabins, dedicated desks, and meeting rooms.

- Coordinate workspace tours for prospective clients.

- Follow up on leads and share inquiries with the sales team.

- Assist with membership renewals and customer feedback collection.

Required Skills

- Excellent verbal and written communication skills.

- Strong customer service and interpersonal skills.

- Positive organizational and multitasking abilities.

- Basic knowledge of MS Office, Excel, email, and booking systems.

- Problem-solving skills and attention to detail.

- Professional appearance, positive attitude, and a service-oriented approach.

Qualifications & Experience

- Graduate in any discipline; hospitality or business administration qualifications are preferred.

- 1–2 years of experience in front office, administration, hospitality, facility management, or coworking operations.

Pay: ₹14,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Front Office & Admin Executive (Lucknow)
🏢 VidyaBridge
📍 Lucknow