Company Description

Sai Bhagabati Multi Projects Private Limited is a premier real estate development company based in Bhubaneswar, Odisha. Committed to transforming urban living and commercial spaces, we specialize in delivering high-quality residential and commercial property projects. Built on the core pillars of integrity, professionalism, and operational excellence, we prioritize creating lasting value for our property buyers and strategic partners.

At Sai

Bhagabati, we foster a collaborative work environment focused on innovation, superior customer service, and building lifelong relationships with our homeowners and clients.

Role Description

This full time, on-site Front Desk Receptionist & Telecaller role is based in Bhubaneswar. The role involves greeting visitors, managing the front desk, answering and directing phone calls, and maintaining visitor logs. The individual will handle telecalling activities, including reaching out to customers, providing information about services, and recording call details.

Daily tasks include scheduling appointments, coordinating with internal teams, and ensuring clear and courteous communication with all visitors and callers.

Key Responsibility

- Guest Management: Warmly greet visitors, clients, vendors, and job candidates upon arrival; issue guest badges and manage visitor logbooks/systems.
- Call & Mail Management: Handle incoming main-line phone calls, answer queries, and seamlessly transfer calls to the appropriate team members or departments. Receive, sort, and distribute daily mail, packages, and deliveries.
- Front Office Upkeep: Maintain a clean, organized,



and welcoming reception area, lobby, and corporate conference rooms.
- Meeting & Calendar Coordination: Assist in booking conference rooms, setting up meeting spaces, and arranging refreshments for client meetings or board discussions.
- Administrative Support: Provide general administrative assistance including filing, scanning, printing documents, managing office stationary supplies, and supporting executive assistants as needed.
- Outreach & Lead Follow-up: Conduct outbound telephone outreach to prospective clients, leads, or existing partners based on provided contact lists.
- Inquiry Handling: Answer incoming service or routine business inquiries promptly and politely.
- Database Updates: Accurately update logs with call outcomes, contact details, and follow-up notes.
- Feedback & Appointment Setting: Schedule follow-up meetings or appointments for the sales/account management teams and gather feedback when requested.

Required Qualification & Skills

- Education: Bachelor’s degree or Diploma in Hospitality, arts or a related field.
- Experience: 1–3 years of experience as a receptionist, front desk executive, customer service representative, or telecaller in a corporate environment.
- Communication Skills: Excellent verbal and written communication skills with a professional tone and pleasant phone etiquette.
- Technical Proficiency: Experience with basic Microsoft Office (Word/Docs, Excel Sheets).
- Interpersonal Skills: Outstanding customer service orientation, multi-tasking ability, punctuality, and a polished personal presentation.

📌 Front Desk Receptionist & Telecaller (Bhubaneswar)
🏢 Sai Bhagabati Multi Projects Private
📍 Bhubaneswar