Location: Ujala Cygnus Amritdhara My Hospital, Karnal, Haryana

Experience: 2-4 Years

Qualification: Graduate / MBA / Healthcare Management Preferred

Employment Type: Full-Time

Ujala Cygnus Amritdhara My Hospital is looking for a dynamic and patient-focused Floor Admin / Guest Relations Executive (GRE) to ensure a seamless patient experience and coordinate day-to-day operational activities across hospital floors.

Key Responsibilities

- Assist patients and attendants with admission, discharge, and hospital-related queries.
- Ensure smooth coordination between patients, nursing stations, doctors, and support departments.
- Conduct regular floor rounds to monitor patient satisfaction and service quality.
- Address patient concerns and escalate issues to the concerned department for timely resolution.
- Guide patients regarding appointments, investigations, procedures, and billing processes.
- Maintain effective communication with patients and their families.




- Support hospital operations by coordinating with housekeeping, maintenance, and security teams.
- Maintain records of patient feedback, complaints, and service recovery actions.
- Ensure adherence to hospital policies, service standards, and quality protocols.

Requirements

- Graduate in any discipline (MBA/Healthcare Management preferred).
- 2-4 years of experience in hospitals, healthcare, hospitality, or customer service.
- Excellent communication and interpersonal skills.
- Robust problem-solving and patient-handling abilities.
- Proficiency in MS Office and hospital management systems is preferred.
- Ability to work in rotational shifts.

Apply Now [email protected] Join Ujala Cygnus Amritdhara My Hospital and help us deliver an exceptional patient experience through compassionate care and service excellence.

📌 Floor Admin / GRE (Guest Relations Executive) (Karnal)
🏢 Cygnus Medicare
📍 Karnal