1.

Export

Sales &

- Business Development

- Develop and execute export sales strategies to achieve revenue and profitability targets.

- Identify and develop new international markets, buyers, importers, distributors, and wholesalers.

- Build and maintain relationships with overseas customers and trading companies.

- Generate export enquiries, prepare quotations, negotiate prices, and finalize sales contracts.

- Monitor international rice market trends, competitor pricing, demand, and export opportunities.

- Develop business for different varieties of rice, including Basmati and Non-Basmati rice, as applicable.

2.

Export Order

Management

- Manage the complete export order cycle, from enquiry and order confirmation to shipment and payment realization.

- Coordinate with production, procurement, quality control, packaging, and logistics teams.

- Ensure timely execution of orders according to customer specifications and delivery schedules.

- Coordinate container bookings, shipping lines, freight forwarders, customs clearance, and port operations.

- Monitor shipment schedules and resolve delays or documentation issues.

3.

Export

Documentation &

- Compliance

- Ensure accurate preparation and coordination of export documents, including:

- Commercial Invoice and Packing List

- Shipping Bill and Bill of Lading

- Certificate of Origin

- Phytosanitary Certificate and Fumigation Certificate, where applicable

- Inspection and quality certificates, where required

- Other documents required by the importing country or buyer

- Ensure compliance with applicable DGFT, customs, APEDA, phytosanitary, and destination-country requirements.

- Coordinate with banks, customs brokers, freight forwarders,



and relevant authorities for export formalities.

- Ensure compliance with Incoterms, payment terms, and international trade regulations.

4. Payment &

- Commercial Management

- Negotiate pricing, freight terms, credit periods, and payment conditions with buyers.

- Coordinate with the accounts and finance teams regarding advance payments, Letters of Credit (LCs), and other agreed payment methods.

- Follow up on outstanding export payments and ensure timely realization of export proceeds.

- Monitor shipment-wise profitability, foreign exchange exposure, and commercial risks.

- Maintain proper records of export orders, invoices, payments, and customer accounts.

5. Quality &

- Customer Relationship Management

- Ensure exported rice meets agreed specifications for quality, moisture, broken percentage, grain length, packaging, and other parameters.

- Coordinate pre-shipment inspections and sample approvals.

- Handle customer complaints, quality claims, and shipment discrepancies.

- Maintain long-term customer relationships and improve customer satisfaction.

6. Reporting &

- Team Coordination

- Prepare periodic reports on export sales, order status, shipments, outstanding payments, and market development.

- Maintain an export order pipeline and customer database.

- Track sales targets,



gross margins, shipment performance, and collection efficiency.

- Coordinate with internal departments to ensure smooth execution of export orders.

Required Skills &

- Competencies

- Strong knowledge of rice export markets and international trade practices.

- Experience in export sales, buyer development, and commercial negotiations.

- Knowledge of export documentation, customs procedures, shipping, and logistics.

- Familiarity with Incoterms, LC documentation, and international payment methods.

- Strong communication, negotiation, and relationship-management skills.

- Proficiency in MS Excel, ERP systems, and export documentation software.

- Ability to work independently, meet sales targets, and manage multiple export orders.

Key Performance Indicators (KPIs)

- Achievement of export sales and profitability targets.

- Number of current international buyers acquired.

- Growth in export volume and new market development.

- Timely execution of export orders and shipments.

- Timely realization of export payments.

- Reduction in documentation errors, shipment delays, and customer complaints.

- Customer retention and repeat export orders.

Preferred Experience

- Experience with rice exports to markets such as the Middle East, Africa, Europe, Asia, or other relevant destinations.

- Existing relationships with international rice importers and distributors.

- Knowledge of Basmati and/or Non-Basmati rice export operations.

- Experience in handling bulk, containerized, and private-label export orders

Pay: ₹90,000.00 - ₹100,000.00 per month

Work Location: In person

📌 Export Manager (Karnal)
🏢 Shiv Shakti Inter Globe Exports
📍 Karnal