- Provide functional support for Infor LN Manufacturing and Production modules.
- Manage and support production-related master data, including:
- Item Master
- Bill of Materials (BOM)
- Routing
- Work Centers
- Production Orders
- Shop Floor Management
- Analyze and resolve production-related transaction and system issues.
- Support production planning and manufacturing execution processes.
- Assist business users during month-end and year-end manufacturing activities.
- Ensure process adherence and data accuracy within manufacturing operations.
Quality Module Support
- Provide functional support for Infor LN Quality Management processes.
- Manage and support quality-related master data, including:
- Quality Groups
- Test Areas
- Item Quality
- Options
- Characteristics & Test by Characteristics
- Aspects
- Test Procedures
- Order-Specific Inspection
- Storage Inspection
- Analyze and resolve quality management system issues.
- Support end-users in day-to-day quality transactions and reporting.
- Ensure compliance with established quality processes and standards.
ERP & Business Process Support
- Gather and understand business requirements from stakeholders.
- Configure and maintain ERP processes aligned with business needs.
- Provide timely resolution of user queries and support tickets.
- Conduct user training sessions and prepare user manuals, SOPs, and process documentation.
- Coordinate with technical teams for enhancements, testing, and issue resolution.
- Support ERP upgrades, patch implementation, and continuous improvement initiatives.
- Participate in User Acceptance Testing (UAT) and deployment activities
Preferred candidate profile
- 5-6 years of ERP functional consulting experience.
- Minimum 3 years of hands-on experience in Infor LN Manufacturing (Production) and Quality Management modules.
- Experience in ERP implementation, rollout, and post-implementation support.
- Solid understanding of manufacturing business processes and ERP workflows.
- Exposure to process manufacturing, pharmaceuticals, chemicals, engineering, or industrial manufacturing industries will be preferred.