- Review the solutions delivered by development team and perform unit & required regression testing
- Apprise business stakeholders about the proposed design and obtain required sign-off with business and IT stakeholders
- Also coordinate with delivery team to get required configuration completed wherever applicable
- Conduct required trainings
- Collect business requirements.
- Analyze business requirements and perform GAP/Fit analysis.
- Discuss with the business stakeholders about best fit solution proposal.
- Lead sign-off process together with the key stakeholders.
- During the process, ensure appropriate documentations are completed.
Design
- Lead and perform solution design activities together with the delivery team.
- Consider cross-functional impacts.
- Apply standard and industry best practices while designing solutions.
- Apprise business stakeholders about the proposed design and obtain required sign-off with business and IT stakeholders.
Data management
- Understand data requirements.
- Map data from source to target applications.
- Assist in data migration activities.
Configure and develop
- Perform configuration in D365 according to specification. Also coordinate with delivery team to get required configuration completed wherever applicable.
- Ensure appropriate documentation of configurations.
- Explain functional solutions to development team for building right solutions.
- Coordinate with development team for solution development completion.
- Review the solutions delivered by development team and perform unit & required regression testing.
Testing
- Work closely with business stakeholders to identify test scenarios and test cases.
- Perform unit, regression and system integration testing.
- Take part in non-functional testing.
- Assist in user acceptance test.
- Resolve defects
Training
- Contribute to training strategy.
- Prepare training material.
- Conduct required trainings.
Go-live
- Provide input to cut-over planning.
- Take part and lead in go-live activities within the scope of the role.
Maintenance & Support
- Take part in maintenance, support activities related to the role scope.
- Work on assigned incidents, problems, service and change requests.
Process
- Adhere to relevant process like project methodology, solution change management, configuration & release management, deployment management, postproduction support processes.
- Align with project managers & support leaders for time planning, task execution, prioritizations.
Forums
- Take part in different project and support forums.
- Contribute with inputs to these forums with requirements management, solution management, testing, support tickets resolution.