Job Summary

Senior Business Analyst - Healthcare Domain Experience: 5-8 years

Location: Hyderabad, India / Hybrid

Employment type: Full time

We are looking for a Senior Business Analyst with strong practical knowledge of healthcare processes and experience delivering healthcare technology solutions. You should understand how healthcare workflows operate, why business rules exist, and how changes affect patients, clinicians, operations teams, and connected systems.

You will work with business stakeholders, healthcare subject matter experts, product managers, designers, and engineers to translate complex needs into clear, actionable requirements.

Responsibilities

- Lead discovery sessions with clinical, operational, and business stakeholders to understand problems, objectives, existing workflows, and constraints.
- Map current and proposed processes, identify gaps, and recommend improvements supported by business reasoning.
- Translate requirements into business requirement documents, functional specifications, user stories, process diagrams, and measurable acceptance criteria.
- Define business rules, data requirements, exceptions, dependencies, and scenarios beyond the standard workflow.
- Work with product and engineering teams to clarify requirements, assess solution options, and prioritise delivery.
- Analyse requirements for healthcare system integrations, including data exchange, field mapping, validation, and error handling.
- Maintain traceability between business needs, requirements, implementation, and testing.
- Lead business validation and user acceptance testing, including scenario preparation, defect clarification, and stakeholder sign-off.
- Support implementation, user training, and adoption; evaluate whether delivered changes achieve the intended outcomes.

Required experience and skills

- 5-8 years of business analysis experience, including at least 4 years working directly on healthcare projects or products.
- Strong understanding of healthcare terminology, stakeholder roles, and clinical and operational processes.




- Demonstrated depth in one or more healthcare areas, such as:
- Patient registration, appointments, consultations, referrals, and care coordination.
- Electronic Health Records / Electronic Medical Records (EHR/EMR) or Hospital Information Systems (HIS).
- Diagnostic orders, laboratory or imaging workflows, prescriptions, and pharmacy operations.
- Billing, revenue cycle management, insurance eligibility, claims, or prior authorisation.

- Ability to explain an end-to-end healthcare workflow using real project examples, including business rules, exceptions, data dependencies, and downstream impact.
- Proven ability to challenge ambiguous or conflicting requirements, ask relevant questions, and validate assumptions with subject matter experts.
- Strong requirements elicitation, process modelling, documentation, and stakeholder management skills.
- Working understanding of healthcare interoperability concepts, APIs, and standards such as HL7 and FHIR.
- Ability to use SQL and spreadsheets for data investigation, reconciliation, and validation.
- Experience with Agile delivery and tools such as Jira, Confluence, Azure DevOps, or equivalent.
- Awareness of patient privacy, consent, access controls, audit trails, and the regulatory requirements applicable to the healthcare market served.
- Clear written and verbal communication, with the ability to explain complex concepts to business and technical audiences.

Preferred qualifications

- Experience delivering a healthcare product or implementation from discovery through production rollout.
- Exposure to clinical terminology and coding systems such as ICD, SNOMED CT, or LOINC.
- Experience with healthcare platforms, patient applications, provider portals, or care management solutions.
- Bachelor s degree in a relevant discipline or equivalent practical experience.
- CBAP, CCBA, or a relevant healthcare qualification

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Senior Business Analyst - Healthcare Domain (Hyderabad)
🏢 Softbiz Solutions
📍 Hyderabad