18 Oct
|
Great Circle Merchants Private
|
Dasarahalli
18 Oct
Great Circle Merchants Private
Dasarahalli
: E-commerce Operations & Account Executive Location: Bengaluru, India (On-site / Hybrid) Experience: 2 – 5 years Department: E-commerce Operations & Supply Chain ## About the Role:
We are seeking a highly organized and detail-oriented E-commerce & Unicommerce Account Executive to join our team in Bengaluru. In this role, you will be responsible for the end-to-end execution of our e-commerce operations across leading marketplaces and our central inventory management platform. You will manage everything from cataloging and listing to order fulfillment, returns reconciliation, and operational metrics.
Key Responsibilities
1. Marketplace & Platform Management Manage daily store operations across major marketplaces: Flipkart, Myntra, AJIO, Amazon, and Nykaa Fashion. Maintain absolute inventory and catalog sync between all front-end channels and Unicommerce. ###
2. End-to-End Cataloging & Listing Oversee the end-to-end cataloging process, including product listings, variations, images, and content uploading across all panels. Ensure 100% accuracy in pricing, discount mapping, specifications, and inventory updates. * Resolve listing errors, suppressed listings, and account health issues proactively on vendor central dashboards. ###
3. Order Processing & Fulfillment Monitor, download, and process daily incoming marketplace orders via Unicommerce.
Coordinate with the warehouse/dispatch team to ensure timely picking, packing, manifest generation, and SLA-compliant handovers to logistics partners. ###
4. Returns & Inventory Management End-to-end management of customer returns (RTO and Customer Returns) across all platforms. Reconcile physical inventory returns against marketplace debit notes and system entries in Unicommerce. * Raise disputes for damaged/wrong items returned by marketplaces within specified window timelines to minimize revenue leakage. ###
5. Reporting & Analytics * Maintain regular MIS reports on daily sales, pending orders, cancellations, return percentages, and channel performance. ---
Required Skills & Qualifications Experience: Minimum 2 years of core hands-on operational experience handling Flipkart, Amazon, Myntra, AJIO, Nykaa Fashion, and Unicommerce. Technical Skills: Strong mastery over Unicommerce (OM, WMS, and Channel integrations) and advanced MS Excel (VLOOKUP, HLOOKUP, Pivot Tables, Data Validation). Process-Driven: Thorough understanding of marketplace SLAs, dispatch cuts-off times, and compliance metrics. Problem Solver: Sharp analytical skills to track inventory mismatches and dispute wrongful returns effectively. ---
Pay: ₹18,000.00 - ₹25,000.00 per month
Advantages
- Provident Fund
Work Location: In person
📌 Ecommerce Executive (Dasarahalli)
🏢 Great Circle Merchants Private
📍 Dasarahalli