Desktop Support Engineer (Thane)

Desktop Support Engineer (Thane)

18 Oct
|
Shakti Group
|
Thane

18 Oct

Shakti Group

Thane

Company Details:

Who we are:

Shakti Group was incorporated in 2005. The Company was formed to develop well-designed, competitively priced Real Estate across Prime Locations of the Mumbai Metropolitan Region (MMR).

Shakti

Group is a pre-eminent, focused Real estate company with a large, well-balanced portfolio comprising residential, commercial, and Logistics. We've gained a good reputation in Real estate because we deliver a service that provides integrity, professionalism, and peace of mind to our clients. For more details, please visit our website .

Company Website: https://shaktigroup121.com/

Company Address:

Shakti Group- 915, Lodha Business District -2,

Lodha Supremus, Kolshet Road, Thane West – 400607

:

What you will do:

- Install, configure, and maintain desktops, laptops, and peripheral devices.
- Troubleshoot issues related to Windows OS, macOS, MS Office, and daily-use applications.
- Configure and manage Microsoft 365/Outlook email accounts.
- Monitor and resolve LAN, Wi-Fi, and printer connectivity issues.
- Install and update antivirus software and ensure basic system security compliance.
- Provide remote and in office support to end-users for technical issues.
- Maintain IT asset records,



including repairs, upgrades, and inventory.
- Perform LAN/Wi-Fi support, IP configuration, and basic network troubleshooting.
- Assist with data backup and restore (local & cloud-based).
- Manage user domain logins, accounts, and security compliance.
- Troubleshoot printers, scanners, and other office equipment.
- Coordinate with the IT team for escalations and new technology deployments.
- Work beyond regular hours during downtime, outages, or urgent technical issues.
- Perform additional IT tasks as assigned by the manager.

Requirements:

- Graduation or Diploma in IT / BCA
- Hardware & Networking certification (preferred)
- Familiarity with Microsoft 365, OneDrive, and SharePoint basics.
- Understanding of data backup and recovery methods.
- Knowledge of hardware & networking fundamentals.

Benefits:

- Flexible working hours
- Annual Leaves
- National Presence
- Celebrations
- Team outings
- Diwali Bonus

Shift Timing: 10 AM - 7 PM Please feel free to reach out at (phone hidden).

Pay: ₹15,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Desktop Support Engineer (Thane)
🏢 Shakti Group
📍 Thane

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