The Design Services Manager is responsible for managing a team of designers and ensuring high-quality, on-time delivery of design outputs. This role combines production ownership with people leadership

, ensuring productivity, quality, and customer satisfaction across daily operations.

Must be willing to work only in night shifts.

Please submit your resume to [email protected] for faster response times

Job Type:

Full-time, Permanent

Location:

Aundh, Pune

Why Join Binated?

- Be part of a fast-growing global design operation
- Lead and build a strong design team
- Work with modern tools and automation platforms
- Chance to grow into Design Manager roles

Technical Skills

- Strong in at least one of:
- Embroidery digitizing
- Vector artwork
- Mockups & proofing
- Image editing
- Good understanding of production workflows
- Ability to check and correct team output

Key Responsibilities 1. Delivery & Production Management

- Manage day-to-day production for assigned design teams
- Ensure timely completion of assigned deliverables
- Allocate work based on skills, load, and priority
- Meet daily and weekly turnaround time targets

2. Quality Control

- Review and approve work before final delivery
- Ensure outputs meet defined quality standards
- Reduce rework and revision rates
- Coach team members on quality improvements

3. Team Leadership

- Lead, guide, and motivate designers
- Monitor attendance, productivity, and discipline




- Conduct regular feedback and performance discussions
- Support onboarding and training of new team members

4. Process & Workflow Adherence

- Follow defined SOPs and workflows
- Ensure correct job intake and output format
- Escalate risks, delays, or quality issues early
- Support continuous process improvements

5. Client & Internal Coordination

- Coordinate with:
- Quality team
- Production managers
- Account teams
- Automation team (where applicable)
- Support special or high-priority client requests
- Help resolve production issues quickly

6. Reporting & Metrics

- Track and report:
- Daily production volumes
- Turnaround time
- Error and rework cases
- Team utilization
- Share improvement suggestions with management

Key Performance Indicators (KPIs)

- Turnaround time (TAT)
- Quality score / rejection rate
- Productivity per designer
- Team attendance and stability
- SLA adherence

Leadership Traits

- Hands-on and accountable
- Fair and consistent
- Detail-oriented
- Supportive coach
- Calm under pressure

Benefits:

- Leave encashment
- Provident Fund

Binated does not charge any fee at any stage of the recruitment & selection process. Binated has not authorized any person/agency/partner to collect any fee for recruitment from candidates. If at all you notice the above, please bring it to our attention immediately.

📌 Design Services Manager (Pune)
🏢 Binated
📍 Pune