Job Purpose "This position is open with Bajaj Finance ltd."
Culture Anchor:
- Work Hard - Consistently puts in effort, plans, and tracks daily progress to achieve targets.
- Execute with Rigor - Takes responsibility for meeting targets with focus and effort.
- Own It - Maintains honesty and fairness in all interactions in line with the organization's policies.
- Act with Integrity
Duties and Responsibilities
- Co-coordinating the pre and Post FCU activity with FCU agency, H.O. on a daily basis & reporting to H.O.
- Updating credit / marketing team regarding the FCU activities and findings.
- Maintaining login registers at Branch and ensure every case is screened and recorded.
- Checking the proper implementation at branch level.
- Major role will be to conduct field investigation of fraud & negative cases & police actions against fraudsters.
- Generating & maintaining MIS reports pertaining to the process of corrective actions and presenting the same to management for facilitating decision-making.
- Monitor the average TAT for each process and variance from the targeted/desired TAT.
- Checking daily transaction login and MIS for smooth process efficiency.
- To handle the Branch Query through mail and solve Query within TAT and also coordinate with HO.
- Fraud cases investigation.
- Co-coordinating mystery shopping activities and NON-starter investigations and seeding activities on dealers, agencies, and executives to ensure KYC norms.
- Will also be required to visit nearby locations for investigation based on H.O. instructions.
- Co-ordination of FCU activity for all products (PSBL, LAP, CE, and CD-Finance); knowledge of all products is a must.
Required Qualifications and Experience
- Relevant sales experience in managing large sales channels in multiple market environments.
- Should have overall knowledge to source from salaried loans business.
- Good communication, analytical skills, and channel management skills.
- Demonstrated success & achievement orientation.
- Excellent communication skills.
- Strong bias for action & driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Robust analytical skills to drive channel performance and drive profitability.
- Exceptionally high motivational levels and needs to be a self-starter.
- Working knowledge of computers.
Locations Basic Section
Job Level: GB02
Job Title: Deputy Manager - OMPL, SME Prospect PL, Sales